Privacy Policy

Last Updated: June 2026

Introduction

XEPA Tools ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect any personal information you provide when visiting our website.

XEPA Tools

Registered Address:

Unit 1 Penton Business Park
Salisbury
Wiltshire
SP2 7NP
United Kingdom

For any privacy-related enquiries, please contact us via the contact form on our website.

Information We Collect

We may collect and process the following information:

Name
Email address
Information submitted through our contact forms
Newsletter subscription preferences
Website usage information collected through cookies and analytics tools

We only collect information that you voluntarily provide to us or that is automatically collected through normal website operation.

How We Use Your Information

We may use your information to:

Respond to enquiries submitted through our contact form
Provide information about our products and services
Send newsletters and product updates where you have chosen to receive them
Improve our website, products and customer experience
Monitor website performance and visitor activity

We will only use your information where we have a lawful basis to do so.

Marketing Communications

If you subscribe to our newsletter, we may send you updates about XEPA Tools, new products, product developments and industry news.

You may unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails.

Cookies

Our website uses cookies to improve user experience and help us understand how visitors interact with the website.

Cookies may be used for:

Website functionality
Analytics and performance monitoring
Remembering user preferences

You can control or disable cookies through your browser settings.

Google Analytics

We may use Google Analytics to collect anonymous information about website usage, including:

Pages visited
Time spent on the website
Device and browser information
General geographic location

This information helps us improve the website and user experience.

Google Analytics does not provide us with personally identifiable information unless you choose to provide it.

Data Sharing

We do not sell, rent or trade your personal information to third parties.

We may share information with trusted service providers who help us operate our website and communications, including:

Shopify
Email marketing providers
Website hosting providers
Analytics providers

These providers only process information on our behalf and are required to keep it secure.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection legislation, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain types of processing
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us through our website contact form.

Third-Party Websites

Our website may contain links to third-party websites, distributors or retailers.

Once you leave our website, we are not responsible for the privacy practices or content of external websites.

Changes To This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact form available on our website.